Our team
Our team is experienced and dedicated to providing excellent customer service. We offer a variety of services tailored for individual needs, with flexible solutions that are always customized to meet our clients' goals. Our commitment to excellence makes us confident in delivering outstanding results every time.
Olivia Don
Customer Service Representative
Customer Service Representative is responsible for providing excellent customer service to customers by addressing inquiries and resolving issues in a timely manner. The role involves responding to telephone, email, and online enquiries from customers; explaining products and services; taking orders over the phone or via the website; processing payments accurately; keeping accurate records of interaction with customers; following up on customer requests or complaints until they are resolved satisfactorily. It is also important to build relationships with new and existing customers while maintaining an overall professional demeanor at all times.
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John Poll
Technical Support Specialist
The Technical Support Specialist provides customer support by troubleshooting technical issues and resolving customer inquiries. Responsibilities include assisting customers with software, hardware, network and computer-related problems, documenting technical resolutions in the database system and proactively identifying potential IT related issues. The specialist also monitors website performance to ensure optimal user experience and helps maintain a positive company image through quality service delivery.
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Our clients
